**Responsibilities** - Plan, organize, control, and evaluate IT and electronic data operations. - Ensure the security of data, network access and backup systems - Act in alignment with user needs and system functionality to contribute to organizational policy - Identify problematic areas and implement strategic solutions in time - Audit systems and assess their outcomes - Preserve assets, information security and control structures - Handle outsourcing services with multiple providers **Requirements and skills** - Must have Remote Job experience of at least 1 to 2 years - Must have an experience of at least 2 to 3 years with Call centers/ BPO organization - Management and Support of Vicidial Severs and PBX System - AWS Server Console Management - Proven working experience as an IT Manager or relevant experience - Excellent knowledge of technical management, information analysis and of computer hardware/software systems - Expertise in data center management and data governance - Hands-on experience with computer networks, network administration and network installation - Ability to manage personnel - BS in Computer Science, MIS or a similar field - Strong knowledge of Microsoft Excel - Basic knowledge of WordPress, SEO, and Development tools - Technical knowledge - VPN - Application Crash - Bandwidth test - Hardware/Software information - Windows app trouble shoot - Help Desk Ticketing System - Azure Active Directory - Salary in USA dollars will be discuss on the interview. **Job Type**: Contract Contract length: 36 months **Salary**: $6 per hour **Experience**: - IT support: 1 year (required) **Language**: - English and Spanish (required)