Job Description Our client anticipates an increase in production support activities in the near future to meet growing business requirements. They seek a dedicated professional to engage GlobalLogic's services for back-end production support. Support Hours: Standard working hours, Eastern Standard Time Key Responsibilities: - Monitor production systems and provide necessary support. - Join existing client development teams and participate in meetings. - Analyze incidents, review production logs, and decide on issue resolution. What We Offer: - Collaborative Environment: A culture of caring, prioritizing people at every level. - Learning Opportunities: Programs, training, and opportunities to develop skills and advance careers. - Meaningful Work: Impactful projects that matter, helping clients innovate and bring new solutions to market. - Work-Life Balance: Achieving a healthy balance through various roles and arrangements. - High-Trust Organization: Fostering integrity and trust, emphasizing honesty and ethical behavior. About Us: We are a trusted digital engineering partner to leading global companies. Since 2000, we've been at the forefront of digital innovation, creating impactful digital products and experiences.