JOB DESCRIPTION Our Purpose Title and Summary Specialist, ImplementationOverview •The Customer Implementation Services team provides customer processing implementation support for MasterCard's new and core products and services in the form of processing and technical consultancy/advisory and project management services for existing and new customers. • We work in partnership with the account team representatives and market delivery managers / Technical account managers and product delivery in the regional offices and are focused on providing superior technical and product support to customers during their processing implementations. All About You • Relevant experience in “Information Technology” system knowledge, with strong understanding of network technology, applications, and project management. • Education: Bachelor’s degree in Information Technology, Computer Science, Programming, Systems Engineer, Computing Systems Engineer, Telecommunications Engineer or similar • Ability to interact well with customers • Strong verbal and written communication skills with ability to leverage these skills in a teaching environment • Project management skills. • Experience with card management systems • Relevant experience in “Information Technology” system knowledge, with understanding of network technology, applications, and project management. o Design thinking o Ability to design HTML using CSS o SQL basic - intermediate knowledge o Experience using and querying databases o API Knowledge for Java and open languages o Development systems methodologies knowledge • Card payment, Authorization, Clearing and Settlement processes knowledge • Know the basics of 4 party model • Familiar with currency conversion concepts • Spanish and English spoken Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.