ResumenBilingual Tech Expert - Elevate Your Career with TPJoin us as an Advanced English Level Tech Expert!At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success.Why TP?With over 45 years of global leadership and more than 25 years in Colombia, TP is the #1 provider of digital business services. We have +42,000 employeesin the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a companythat'srecognized worldwide for its excellence and commitment to its people.ResponsabilidadesYour RoleAs an Advanced English Tech Expert, you will:Provide exceptional customer experience and support via phone.Solve customer inquiries efficiently and professionally.Maintain accurate records of customer interactions.Represent TP's world-class standards in every conversation.RequisitosWhat We're Looking ForLanguage Level: Advanced English B2+ - confident and fluent communication is key!High School Diploma (physical copy required).Flexibility to work in our structured schedules: Monday to Friday | 7:00 AM – 5:00 PM, with an operational window from 7:00 AM to 8:00 PM, 42 hours per week, weekends offPassion for delivering outstanding customer service and a problem-solving mindsetProfile and Work ExperienceProfessional in Systems Engineering, Computer Science, or related technology fields.6 months of experience in technical support, front desk, or customer care.Knowledge to handle incidents and requests related to:Business productivity solutionsData analysis and business intelligenceEnterprise applicationsTechnological infrastructureManaging renewal processes in licensing programs and technological solutionsWhy Choose TP?Competitive salary: $3,620,000 + 30% performance bonusesHiring bonus:$2,000,000Career Growth: 80% of our leaders started in entry-level positions. Your potential has no limits here!Indefinite term contractAccess to wellness programs, employee fund, and partner discountsWorld-Class Training: Continuous learning and development programs designed to fuel your success.Multinational Experience: Be part of a global company with a diverse and inclusive culture.LocationBogotá, Connecta Business EcosystemAc. 26 #92-32Ready to Take the First Step?Join our exclusive Zoom session to learn more and secure your spot at TP.Monday to Friday | 11 AM or 3 PMJoin here: is limited—early entry is encouraged - This session could be the first step towards your next big opportunity!If you're unable to join, explore more details on our websiteTPjobscolombia.comor reach out to us directly via WhatsApp to +57 301 4105017.Terms and conditions apply. #J-18808-Ljbffr