**Technical Consultant**: Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues worldwide, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, inclusive world. Location: Colombia RESPONSIBILITIES - 1. Client Solution Implementation - Lead the deployment, configuration, and customization of real estate technology solution - Manage data migration activities, ensuring seamless transition from legacy systems to new platforms. - Tailor solutions to align with specific client workflows, property management structures, and business objectives. - 2. Requirement Gathering and Consultation - Work directly with clients to gather business and technical requirements, ensuring a deep understanding of their real estate operations. - Conduct gap analysis to identify differences between client needs and solution capabilities, offering recommendations for process improvements and solution enhancements. - Serve as a trusted advisor to clients, helping them optimize their use of the implemented real estate software. - 3. Solution Customization and Integration - Customize modules and features of the real estate software based on client-specific requirements (e.g., custom reports, user interfaces, workflows). - Develop and implement integrations with third-party systems such as CRM (Salesforce), ERP, accounting systems, or other real estate tools via APIs and integration platforms. - Troubleshoot and resolve integration challenges, working closely with client IT teams and third-party vendors. - 4. Technical Support and Troubleshooting - Provide technical guidance and hands-on support during the implementation phase, ensuring smooth operation of the solution. - Act as the escalation point for resolving complex issues related to system functionality, configuration, and performance. - Diagnose and troubleshoot technical problems, using analytical skills to resolve client-reported issues. - 5. Client Training and Enablement - Conduct training sessions for client teams to ensure successful onboarding and adoption of the new system. - Develop and deliver training materials such as user manuals, how-to guides, and recorded video tutorials tailored to client-specific processes. 6. Project Management and Coordination - Work closely with the project management team to define project timelines, deliverables, and milestones for each client engagement. - Track project progress, identify risks, and proactively address challenges to ensure on-time and on-budget delivery. REQUIRED SKILLS - Advanced English skills. - Salesforce (basic level), Confluence (basic level), Java Script (basic level) GIS Systems (basic level), Basic Web knowledge. - Project management: Jira, Trello, Asana - Detail-Oriented Note-Taking (Ability to capture key technical and business details) - Structured Organization (structure notes into clear categories) - Technical Documentation (Document technical information) - Real-Time Collaboration (Tools like OneNote, Evernote, etc. document meeting notes in real-time) - Actionable Insights and Task Management (distill complex discussions into clear action items, next steps, and timelines) - Visual Note-Taking (Use of diagrams, flowcharts and mind maps to visualize workflows, integrations, or system architectures) **#LI-LG6** **#LI-Remote