Job Title: Senior Financial Transaction Manager Job Summary This Senior Financial Transaction Manager reports directly to the Accounts Receivable Supervisor. Responsibilities - Oversee and execute the daily financial transaction process, ensuring accurate and timely recording of incoming payments across multiple channels. - Review and verify payment documentation to allocate funds accurately to customer accounts. - Mentor a team of Financial Transaction Specialists, providing guidance and training to ensure efficient processing of transactions. - Perform complex reconciliations of financial receipts, identifying and resolving discrepancies in a timely manner. - Collaborate with internal departments to address payment-related inquiries and provide exceptional customer service. - Conduct regular audits of financial transaction processes to identify areas for improvement and implement best practices. - Monitor and manage unapplied financial balances, actively working to resolve outstanding items and minimize risk. - Prepare comprehensive reports on financial transaction activities, including receipts and reconciliation status. - Stay updated on industry trends and advancements in financial transaction technology, proposing process improvements to enhance efficiency and accuracy. Qualifications and Skills - High school diploma or equivalent, with advanced studies in Finance, Accounting, or Business Administration. - 3+ years of experience in accounts receivable or a similar finance role, with increasing responsibilities. - English proficiency at B2 level or higher. - Strong knowledge of financial transaction principles, practices, and industry standards. - Proficient in accounting software and MS Office skills, particularly Excel, for data analysis and reporting. - Familiar with electronic payment processing systems and online banking platforms. - Exceptional attention to detail, with strong numerical and analytical skills. - Effective problem-solving and critical thinking abilities, with capacity to resolve complex issues independently. - Excellent organizational and time management skills, with ability to prioritize tasks and meet deadlines. - Strong communication and interpersonal skills, with ability to work collaboratively with internal teams and external stakeholders.