Job Title A Technical Support Consultant role in a multinational company offers an exciting opportunity to be part of a team providing premium outsourced customer support services globally. Job Description: The successful candidate will be responsible for delivering exceptional technical support via various communication channels, resolving complex tickets, and ensuring customer satisfaction. They will also work collaboratively with developers and other departments to identify and troubleshoot technical issues. This is a remote position, allowing the selected individual to work from home while thriving in a multicultural environment. The ideal candidate will have excellent English communication skills, prior experience in tech support, and strong problem-solving skills. Key Responsibilities: - Provide technical support via calls, chats, and emails - Resolve support inquiries of varying difficulties - Collaborate with developers and other departments to identify and troubleshoot technical issues Requirements: - Excellent English communication skills (at least C1 level) - Prior experience in tech support or a similar role - Strong troubleshooting and problem-solving skills Benefits: - Flexible schedule - Opportunity to work fully remotely - Compensation in USD - Good bonuses for referring friends - Paid intensive training and probation - Work-life balance Company Overview: The company provides secure technical, customer support, and CX services for tech companies worldwide. With hubs in over 30 countries and speaking over 60 languages, this is a great opportunity to join a dynamic team and contribute to the growth of a global organization.