The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: 1. Responsible for managing a whole lot of incoming and outgoing calls in the operations. 2. Identify the needs of client and find solution to it. 3. Answering inbound calls, converting them to leads, and later to towing jobs. WORKING CONDITIONS: 1. Remote 2. Shift-based — in a Call Center that works 24/7. 3. Pacific Time Zone Requirements 1. Computer Specifications Processor: Core i7 8th generation (and above) Core i5 10th generation (and above) RAM: Minimum of 12 GB Storage: 128 GB SSD or higher Graphics: 2 GB graphics memory A reliable power backup that could sustain a minimum of 8 hours (full shift) Examples: Generators// Solar Panels// Portable power inverters etc. (UPS is not enough) #J-18808-Ljbffr Required Skill Profession Servicio De Atención Al Cliente