CLIENT SUCCESS MANAGER PGH098

Dxc Technology


At DXC Technology, we use the power of technology to deliver mission-critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace. As a Client Success Manager, you will play a key role in delivering revenue growth in one or more client accounts. You will be the primary representative of the Consulting & Engineering Services (CES) organization for your clients and coordinate all CES activities and personnel within your account(s). Responsibilities: Key Accountabilities: - Assist in the day-to-day delivery of assigned client accounts - Support the Account Delivery Manager in ensuring efficient account operations - Work closely with clients to understand their needs and assist in meeting their goals - Contribute to budget management and cost control for the accounts - Assist in tracking key performance metrics and objectives - Stay informed about industry trends and their impact on account strategies - Address account-related issues and escalate as needed - Provide regular status updates on account performance Mandatory Skills Description: - Bachelor's degree in a relevant field or equivalent combination of education and experience - Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role - Experience with Profit and Loss Reports and control - Proven experience in account delivery and leadership roles - Proficiencies in strategic planning, client relationship management, and team leadership - Continuous learner that stays abreast with industry knowledge and technology Nice-to-Have Skills Description: - Advanced degree in a relevant field is a plus - Relevant certifications such as PMP (Project Management Professional) is a plus Seniority level: Mid-Senior level. Employment type: Full-time. Job function: Engineering and Information Technology. Industries: IT Services and IT Consulting.

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