We believe in a world where growth thrives across borders and cultures. Our mission is to guide companies on their journey by providing services and technology that enables global talent management and delivers a human experience. As an Employer-of-Record (EOR) provider, we offer the HR and compliance infrastructure essential for companies to expand internationally. We take care of the complex, behind-the-scenes work, allowing companies to focus on the strategies that drive their success. We are For People, By People. The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values, they are who we are. We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance. If you are interested in working in a people-centric, global organization, apply below. Job Summary: The Senior Manager of Shared Services is a global, strategic leadership role responsible for designing, implementing, and managing centralized shared services operations to optimize efficiency, reduce administrative burden, and enhance service delivery across the organization. This position oversees support for key functional areas across Operations ensuring seamless integration, standardization of processes, and alignment with the company’s overall goals. Reporting to the VP of Operational Excellence, this role will lead multiple teams of professionals, drive continuous improvement initiatives, and act as a key partner to senior leadership in delivering scalable, automated, high-quality services. Key Responsibilities: - Develop and execute the strategic vision for shared services, aligning with organizational objectives and industry best practices. - Identify, implement, and optimize shared services processes, ensuring efficiency, cost-effectiveness, and high service quality. - Lead a multidisciplinary team, fostering a culture of collaboration, accountability, and continuous improvement. - Establish and monitor key performance indicators (KPIs) to evaluate service delivery, operational performance, and customer satisfaction. - Manage and develop team assuring KPI’s are measured and met. - Collaborate with department leaders and stakeholders to identify opportunities for centralization and process standardization. - Manage forecasting and resource allocation for shared services operations. - Drive the adoption of technology and automation tools to enhance service delivery and streamline workflows. - Ensure compliance with regulatory requirements, adherence to Company policies and procedures and safeguarding of Company assets. - Serve as a change agent, leading transformation projects and managing stakeholder communication during transitions. - Provide regular updates and strategic recommendations to executive leadership on shared services performance and initiatives. Qualifications: - Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field (Master’s degree or MBA preferred). - [5-7+] years of experience in global operations, shared services, or process improvement, with at least [3-5] years in a leadership role managing both teams and managers. - Proven track record of designing and managing shared services functions in a complex, multi-departmental organization. - Strong understanding of process optimization methodologies (e.g., Lean, Six Sigma) and experience with HRIS systems. - Exceptional leadership and team management skills, with the ability to motivate and develop high-performing teams. - Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making. - Outstanding communication and interpersonal skills, capable of building relationships with diverse stakeholders. Preferred Skills: - Familiarity with EOR, payroll, HR, or related SaaS technologies. - Change management expertise, with a history of leading successful organizational transformations. Work Environment: - This role may require occasional travel to various company locations. - Ability to work in a fast-paced environment and manage multiple priorities effectively. This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required. What We Offer - The opportunity to work with a purpose — simplifying global expansion across borders and cultures - A diverse and inclusive environment - Country-specific benefits - Flexible PTO - Your birthday off and a day for you to volunteer and give back to the organization of your choice - Generous Parental Leave Program - Growth and development opportunities with access to a top learning content provider - The opportunity to challenge yourself in a high-performing organization and leave each day knowing you have made an impact. Atlas Technology Solutions, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Atlas is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Atlas are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Atlas will not tolerate discrimination or harassment based on any of these characteristics. Atlas encourages applicants of all ages. Atlas will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. Hiring decisions are based upon Atlas’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, and location. This role will be subject to a background check under local law after an employment offer has been made. Employment may be subject to results. In addition, references may be requested at the final stage of the process. Atlas will only email candidates from an “@atlashxm.com” email address. Candidates should ignore communication that pretends to be from Atlas from any other email address. Atlas will never ask candidates or employees to purchase gift cards or otherwise make payments in connection with applying for a job with Atlas.