(.NET Core MVC Applications) L2 Technical Support Consultant (Colombia) 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Passionate about the world of tech? What if you had a chance to be part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a L2 Technical Support Consultant and thrive in a multicultural and multilingual environment while working from home. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Here's what you will do: - Answer support calls and document issues or requests in the feedback log. - Attend daily meetings with developers to stay updated on app changes. - Assist in testing new releases, document bugs, and report them. - Monitor feedback logs for new input daily. - Reproduce reported issues and document steps. - Assist in preparing requirements for enhancements after discussions with management. - Communicate with developers and other departments to troubleshoot issues. What you need to succeed: - Excellent English communication skills (at least C1 in spoken and written). - Over 2 years of experience with .NET Core MVC Framework. - Technical troubleshooting skills. - A QA mindset and strong attention to detail. - Ability to reproduce issues. - Customer-oriented attitude and responsibility. - Excellent interpersonal skills. Great plus: - Degree in computer science or IT. Benefits and perks include: - Flexible schedule and remote work. - Inclusive international environment. - Compensation in USD. - Bonuses for referrals. - Paid training and probation. - Work-life balance. - Supportive management focused on your growth. - Opportunities for self-development. About us: SupportYourApp is a Support-as-a-Service company providing secure technical and customer support for tech companies worldwide. Operating since 2010 with 8 hubs globally, we value diversity and treat our team with care and respect. Send your CV in English highlighting your skills! Visit: Disclaimer: We are an unbiased multinational company committed to equal opportunity regardless of race, sex, religion, or other characteristics. #J-18808-Ljbffr Required Skill Profession Informática, Tecnología Y Sap