**Who We Are**: PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company. - Small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities) - Robust and resilient (100% independent and 0 debt) - Entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence - Positive, courageous, caring, doers and committed to excellence **Your Role**: As our **Office Manager for Colombia**, you will play a pivotal role in managing both strategic and day-to-day operations across LATAM, with an emphasis on HR coordination, financial oversight, recruitment, and internal process optimization. You will help cultivate an environment where our people and operations thrive. **Key Responsibilities** - Oversee **daily administrative operations**, including scheduling meetings, coordinating with various department heads, and maintaining the smooth running of the office environment. - Own the **full-cycle recruitment process** for IT and staff profiles across LATAM—from sourcing to onboarding, in collaboration with global Talent and Delivery teams. - Lead the **onboarding process** for new hires in **Colombia and Brazil**, and occasionally support Mexico. - Execute **offboarding procedures** for departing employees in **Colombia and Mexico**, ensuring compliance and a positive exit experience. - Ensure **employee documentation** is always up to date and compliant with local regulations across LATAM. - Prepare and deliver **monthly financial reports**, including tracking credit card and account expenses for Colombia and Brazil. - Develop and implement internal **office policies and workflows** to enhance operational efficiency and regulatory compliance. - Maintain and update company **HR and administrative databases** using systems like **IntelliHR**, ensuring accuracy in project assignments and client records. - Coordinate **career path management and training plans** for LATAM staff, partnering with managers to support employee growth. - Supervise and ensure proper **workplace safety** measures are implemented and followed. - Facilitate seamless **communication** between employees, leadership, and external stakeholders, addressing queries and resolving issues efficiently. - Organize **meetings, conferences, and company events**, handling all logístical aspects from A to Z. - Provide budget analysis and financial insights to support strategic decision-making across regions. **Who You Are**: - 2+ years of experience in Office Management, HR Coordination, or Operations, preferably in tech or multinational environments - Proven ability to manage multi-country operations - Strong organizational skills with attention to detail and the ability to manage multiple priorities simultaneously - Financially literate and confident preparing expense reports, budget supervision. - Experienced in HR processes, including recruitment, onboarding/offboarding, and employee record management - Excellent communication and interpersonal skills in **Spanish and English**: - Self-starter, problem-solver, and cross-functional collaborator - Passionate about creating inclusive, sustainable, and efficient workplaces **More About PALO IT**: We're eager to adapt to change, learn from our experiences and move to meet our planet's urgent needs. We are continuously taking action to: - Become a climate net-zero company - Deliver projects with a positive impact - Train 100% of our workforce on impact - Achieve B Corp certification among all our offices - Continuously measure & improve employee happiness Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges. **What We Offer**: - Stimulating working environment with purpose - A high-impact, regional role with strategic importance - Opportunities for international growth and training - Supportive, multicultural and mission-driven team - Personalized development plans and career coaching - A voice in improving how we operate across LATAM **PALO IT is an equal opportunity employer** that values merit, qualifications, and abilities. We prioritize privacy and data security. For more information, please refer to our Privacy Policy.