Virtual Sales Agent (Law-Intake) CEO Lawyer Personal Injury Law is a rapidly growing personal injury law firm based in Atlanta, Georgia. Summary: As an Intake Specialist, you will be the first point of contact with our clients, handling calls to interact with them. Your role involves assisting potential clients in obtaining compensation for their personal injuries by qualifying their cases and addressing their questions. As a Full-Time Virtual Legal Aide, you will support our Intake department by performing the responsibilities listed below: Responsibilities: 1. Review emails and chats regularly for new leads, file setups, audits, or other requests. 2. Organize contracts, termination letters, photos, and other documents on Dropbox. 3. Answer all inbound calls from clients and leads with excellent customer service skills. 4. Transfer calls to the appropriate team member when necessary. 5. Set up Filevine projects for new clients or requested tools. 6. Record all comments, observations, and updates. 7. Review and identify new contracts to be registered into Filevine. 8. Follow up on assigned leads, ensure quality interactions, and update old leads. 9. Answer inquiries from potential clients, ask probing questions, and follow the process to complete sign-in or escalate to an Intake Specialist. 10. Complete the intake process for new clients to transfer them to the Pre-Litigation department. 11. Send submission emails to the Pre-Litigation department to initiate cases. 12. Complete clinic referrals, considering the client's location. 13. Participate in stand-up meetings, dailies, weeklies, and monthly meetings. 14. Close contracts. Requirements: 1. Fully bilingual in English. 2. Sales experience. 3. Experience in personal injury is a plus. 4. Own a PC or Laptop (a wired internet connection is recommended). 5. Have a noise-canceling headset and a quiet workspace. 6. This is a remote position; you will be responsible for your local taxes. #J-18808-Ljbffr