Join to apply for the Intake & Prospective Client Specialist role at Job Duck Join to apply for the Intake & Prospective Client Specialist role at Job Duck Get AI-powered advice on this job and more exclusive features. JOB DUCK IS HIRING A CLIENT INTAKE & PROSPECTIVE CLIENT SPECIALIST For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years in a row! Role Overview Are you someone who thrives on meaningful conversations and enjoys helping others find the right path? In this role, you'll be the first point of contact for incoming leads, whether through web forms, calls, or social media, and guide them through a thoughtful intake process. Your ability to listen actively, connect with people, and work smoothly with teammates will make a real difference every day. If you're tech-savvy, empathetic, and reliable, you'll feel right at home here. Join a team that values collaboration and accountability and be part of something that truly matters. Schedule: Monday – Friday, 2:00 PM to 10:00 PM CST (USA) Your Responsibilities Will Include but Are Not Limited To: Managing inbound leads through webforms, phone calls (RingCentral), and social media Contacting and qualifying leads using Salesforce based on established criteria Answering incoming calls with professionalism, empathy, and clarity Ensuring accurate data entry and documentation of all client interactions Following up with leads and supporting the scheduling of consultations or next steps. Maintaining an organized intake pipeline and following internal procedures consistently Collaborating with the team to ensure smooth handoffs and real-time updates. Adapting to changes in the intake process and asking questions when clarification is needed. Providing dependable, client-focused support while balancing multiple tasks. What We’re Looking For At least one to two years of experience in an intake, sales, or client support role. Experience using CRM systems (Salesforce preferred) and phone tools (e.g., RingCentral). Previous experience handling client-facing communication via calls or digital platforms. A high level of fluency in English (written and verbal). Fluency in Spanish A customer-focused individual with a professional and empathetic approach. Strong organizational and time management abilities An active listener and confident communicator A tech-savvy individual that is comfortable using CRM tools and phone systems. A proactive team player who can also work independently. A detail-oriented, dependable, and accountable individual Access to a personal laptop or PC, headset, and reliable high-speed internet (min. 10 Mbps download / 5 Mbps upload) A quiet and private workspace suitable for remote work. What's in It for You? Monthly compensation ranging from 1150 USD to 1220 USD. Paid time off and holiday pay. Referral and annual bonuses. Parental leave. Opportunities for professional development and training. Dedicated support from our team. A chance to work with clients who share our values. Ready to dive in? Apply now and make sure to follow all the instructions! DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process. By clicking on the APPLY button you consent us reaching out to you through Whatsapp and/or email to follow-up regarding your application process. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Administrative, Customer Service, and Business Development Industries Human Resources Services Referrals increase your chances of interviewing at Job Duck by 2x Sign in to set job alerts for “Intake Specialist” roles. Patient Intake Coordinator - Healthcare (Colombia) Bilingual Legal Intake Specialist – Weekend Shift Bogota, D.C., Capital District, Colombia $8,320.00-$12,480.00 3 weeks ago Bogota, D.C., Capital District, Colombia $600.00-$800.00 1 week ago Bogota, D.C., Capital District, Colombia 9 hours ago Bilingual Legal Intake Specialist – Weekday Shift Only Weekends Executive Assistant for US-based company ( Remote ) Bogota, D.C., Capital District, Colombia 4 days ago Pharmaceutical Licensing Application Specialist Remote Administrative Assistant – Operations & Research Support Bogota, D.C., Capital District, Colombia $600.00-$800.00 1 month ago Remote Administrative Assistant – Operations & Research Support Bogota, D.C., Capital District, Colombia $600.00-$800.00 1 month ago Bogota, D.C., Capital District, Colombia $600.00-$800.00 1 month ago Executive Assistant for US-based Company (Remote) Client Intake & Communications Coordinator Bogota, D.C., Capital District, Colombia 16 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr