Ensuring Excellence in Live Casino support with Unmatched Quality Control.ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.What makes ARRISE different?We're more than a company—we're a community of over 6,000 driven professionals, with offices across Gibraltar, Colombia, Canada, India, Malta, Romania, Serbia, UAE and beyond.We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.We don't just build products—we build opportunities, invest in our people, and foster growth at every level.Role Description:We areseeking a meticulous and dedicated individual to join our team as a QC Specialist with Portuguese. In this role, you will be responsible for ensuring the highest quality standards across all company products, with a particular focus on live casino offerings. You will perform live assessments, monitor technical aspects, and ensure that all quality control procedures are strictly followed.Responsibilities:Product Quality Assessment:Conduct live assessments of all company products, ensuring adherence to quality standards.Performance Reviews:Evaluate the performance of dealers and presenters to ensure they meet the company's quality standards.Issue Reporting:Identify and report any discrepancies or deviations from approved quality standards to the appropriate teams.Technical Monitoring:Ensure the live studio equipment is functioning flawlessly through regular technical checks.Quality Procedures Compliance:Follow and enforce all Quality Control Department policies and procedures for live casino products.Live Monitoring:Continuously monitor live products to ensure quality standards are consistently met.Candidate Requirements:Experience with Live Casino Technology:Familiarity with the specific technology and equipment used in live casino environments.Knowledge of Industry Regulations:Awareness of industry regulations and standards related to live casino operations.Attention to Detail:High level of accuracy and problem-solving abilities, with a focus on quality.Technical Skills:PC literate with advanced knowledge of Microsoft 365 and other relevant software.Communication Skills:Strong interpersonal and communication skills, both verbal and written.Language:Proficient in English and Portuguese, excellent written and verbal communication.Nice to have:Time Management:Strong time management skills, with the ability to produce quality work both independently and as part of a team.Adaptability:Ability to thrive in a fast-paced environment and adapt to changing circumstances. #J-18808-Ljbffr