3 days ago Be among the first 25 applicants EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. We are seeking a Lead Business Analyst to join our dynamic team supporting an e-commerce program. This individual will take a leadership role in collaborating with business and technical teams, ensuring the successful delivery of an e-commerce website and empowering the team to achieve optimal results. The ideal candidate will have extensive experience in e-commerce and project leadership. Responsibilities Provide strategic leadership to cross-functional teams to ensure timely, high-quality, and scalable project delivery Own the end-to-end business analysis process, driving alignment between stakeholders and ensuring business goals are met Mentor and guide Business Analysts and team members to enhance their delivery capabilities and foster professional growth Identify risks early, perform risk assessments, and lead the development and implementation of mitigation strategies Proactively monitor progress, identify potential roadblocks, and implement action plans to maintain momentum and meet deadlines Act as the primary liaison between business stakeholders, technical teams, and third-party vendors to ensure effective communication and coordination Regularly communicate with senior stakeholders, providing strategic insights, progress updates, and clear resolution plans for any challenges Facilitate and lead requirements-gathering sessions with stakeholders to ensure business needs are effectively translated into technical specs Oversee documentation of project objectives, progress, lessons learned, and maintenance of comprehensive project records Continuously refine processes and implement best practices to improve team efficiency, foster collaboration, and provide greater transparency for stakeholders Evaluate current tools and methodologies, recommending and implementing updates to optimize team performance and project execution Requirements 5+ years of experience in Business Analysis 1+ years of leadership experience in relevant roles Proven expertise in E-Commerce, with a deep understanding of related technical, operational, and business aspects Extensive experience in Jira and Miro for agile project management, with advanced abilities to create, optimize, and manage requirements Exceptional analytical skills, with the ability to synthesize complex business needs into cohesive technical documentation Advanced communication and interpersonal skills, excelling at stakeholder management, team collaboration, and conflict resolution Strong leadership and mentoring abilities, with a track record of driving team success and fostering a collaborative environment Highly skilled problem-solver, able to anticipate and address challenges to maintain project momentum and quality Excellent command of English (B2+ level), both written and spoken, with a strong emphasis on technical communication skills Nice to have Experience in SAP Commerce Cloud (Hybris Commerce) Familiarity with Adobe Experience Manager (AEM), providing added value for integration considerations We offer International projects with top brands Work with global teams of highly skilled, diverse peers Healthcare benefits Employee financial programs Paid time off and sick leave Upskilling, reskilling and certification courses Unlimited access to the LinkedIn Learning library and 22,000+ courses Global career opportunities Volunteer and community involvement opportunities EPAM Employee Groups Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology, Research, and Business Development Industries Software Development, IT Services and IT Consulting, and Retail Referrals increase your chances of interviewing at EPAM Systems by 2x Get notified about new Lead Business Analyst jobs in Colombia . 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