IT Compliance Assurance Associate This role is responsible for ensuring the implementation and compliance of security policies and controls. - Manage the Health Checking process, including the verification, validation, and updating of templates and associated procedures. - Lead continuous improvement initiatives in IT service management and security processes. Requirements - A minimum of 4 years of experience in IT service management, supported by globally recognized frameworks (e.g., ITIL, COBIT, ISO). - Experience in managing and responding to security and cybersecurity questionnaires from internal audits, clients, or regulatory entities. - Practical knowledge and experience in information security management systems, especially ISO/IEC 27001, including applicability, control validation, and compliance. - Proven experience in Security Management processes, including: - Monitoring the implementation of security policies and controls. - Inter-team coordination to ensure the planning, execution, and monitoring of security measures. - Validation of technical annexes and compliance with regulatory or contractual requirements. - Management of the Health Checking process, particularly in the verification, validation, and updating of templates and associated procedures. - Monitoring and control of the Identity and Access Management (IAM) process, ensuring compliance with security guidelines. - Experience in generating, monitoring, and analyzing CAR questions to evaluate the technical compliance of assets (activation/deactivation, configuration, monitoring). - Excellent oral and written communication skills, with the ability to document processes, write reports, and communicate technical findings to different audiences. - Problem-solving skills with an analytical and structured approach. - Ability to propose and lead continuous improvement initiatives in IT service management and security processes. - Experience in implementing, monitoring, and ensuring compliance in the following processes: - Patch Management - IAM - Risk Management - Vulnerability Management - Health Checking and operational compliance controls Desired Skills - Current or in-progress certifications in frameworks such as ITIL v4, COBIT, ISO/IEC 27001 Lead Implementer or Lead Auditor. - Certifications in specific security or ITSM tools (e.g., ServiceNow, Tenable, etc.). About Us We welcome people of all cultures, backgrounds, and experiences. We are dedicated to creating a workplace where all employees can find and provide support and advice. We invest heavily in our employees, offering state-of-the-art resources, Fortune 100 clients, and opportunities for innovation, building new capabilities, relationships, processes, and value.