Join our Team! Team by the Minute is looking to add new members to our Customer Service Representatives team. Our agents answer calls for insurance agencies in the United States, transcribing each call and providing excellent customer service, always focused on active listening, empathy, and good communication skills. This is a full-time position working 8-hour shifts Monday through Friday. We also offer part-time work on Monday, Tuesdays, and Fridays. We are offering $5.00 US dollars an hour for this position. Qualifications: - Fully bilingual in English and Spanish. - 1 year of call center or receptionist experience. (preferred) - Must have 30 Mbps of internet speed or more. - Equipment such as a computer and headset. Necessary skills: - Communication skills - Typing skills - Computer skills - Active listening - Empathy - Time management - Stress management **Benefits**: - Paid training - Monthly Metric Bonus **Job Types**: Full-time, Part-time Part-time hours: 24-40 per week Pay: $21,561 per hour Ability to commute/relocate: - Cartagena, Bolívar: Reliably commute or planning to relocate before starting work (required) **Language**: - English (required)