**YOUR NEXT STEP IS AT RAPPI!** Rappi is one of the first Latin American unicorns and a start-up that continues to focus on growing and making life easier for our users. As a company, we seek to continue improving the services we already offer, add more to our offer and continue expanding throughout the Latin American continent. ¡Hey, keep it in mind that Rappi is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age, disability or background. You'll be most welcome here! **Role Objective**: - You will work as a hands-on leader who uses a variety of agile and lean tools and techniques to help the team keep a delivery and learning cadence that helps to remain focused on delivering value against the product vision. - You will be responsible for agile program management across multiple cross-functional squads and ownership of quality control of the products and overall delivery excellence. - You will establish learning and delivery goals to drive continuous improvement and implement KPIs to track progress. - You will lead, influence, and motivate colleagues without formal authority to innovate on behalf of the customers. **Main Responsibilities**: - Partner closely with the Product and Design teams to map business priorities to sprint and release plans. - Participate in quarterly business planning, monthly product roadmap reviews, and regular backlog prioritization to ensure alignment across all squads. - Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team. - Define, refine, and communicate the value of the initiative to pod members and other stakeholders to motivate and rally support and enable the delivery of the squads' commitments through well-executed sprints. - Lead and coordinate logistics for various agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives). - Accelerate overall squad performance, efficiency, and value delivered by engaging within and across squads to find opportunities to improve agile maturity and metrics, and provide coaching, training, and resources. - Champion the QA process, build and mentor the QA team, and establish a QA roadmap, product quality metrics, and best practices for the entire team. - Ensure all products are built to an appropriate level of quality for the stage (alpha/beta/production). - Support the Product Owners in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance - Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management. **Key Requirements**: - 3+ years of program management experience in software development. - Prior experience leading multiple cross-functional teams in parallel. - Expert project management skills with the ability to deliver complex initiatives. - Excellent communication, negotiation, and persuasion skills. - Prior experience leading agile teams as a Scrum Master. He leído y acepto la Autorización de Datos Personales de Rappi S.A.S - Conforme a la Política de Tratamiento de Datos PersonalesI have read and accept the Authorization of Personal Data from Rappi S.A.S - In accordance with the Personal Data Treatment Policy