Credit Risk & Collection Management Senior Analyst - Portuguese speaker only Location: Bogotá, Colombia Type of role: Permanent About the job The Senior Analyst, Credit & Collections Management reports to the Collections Management Team Lead and works closely with Customer Service, Finance, Treasury, Account to Report, Trade, or Global Business Unit teams, as well as Ci2C front line teams across countries and regions. Deliver credit and receivables management services to SBS Latam according to their respective Service Level Agreements (SLAs). Manage incoming payments collections. Manage Credit Assessments and Order Management. Perform clearing of AR, analyze discrepancies, execute securitization programs and factoring. Review AR aging reports, perform collections & dunning, escalate & follow-up actions. Address operational issues and follow through to resolution in an effective and timely manner. Main responsibilities: Operation Deliver collections management services to SBS Latam for Sanofi entities within SBS perimeter as per their SLAs. Review AR aging reports, perform collection & dunning, determine appropriate escalations & follow-up actions, and manage disputes and claims. Contribute to business and customer collection strategy reviews. Ensure compliance with Sanofi policies and guidelines. Complete activities as per the global Core Model and operational KPIs. Develop expert knowledge of the activities and local entities, becoming a super-user. Proactively anticipate operational issues and coach analysts. Build, document, and transfer EE Core Model process knowledge related to collections management. Continuous improvement Identify process improvement opportunities by eliminating redundant activities. Participate in process automation initiatives and ensure smooth adoption. About you Experience : Broad understanding of the end-to-end invoice-to-cash process and collections & receivables activities (essential). Hands-on knowledge of collections & receivables activities (essential). Experience in a Business Services organization (advantageous). Good business acumen, problem-solving, deductive, and analytical skills (advantageous). Proven experience in Collections & Receivables Management, preferably in an international multicultural environment (essential). Soft skills : Professional interaction with internal and external clients, team collaboration, good communication, attention to customer needs, organization, and detail orientation (all essential or advantageous as specified). Technical skills : Hands-on experience with SAP, MS Office, especially MS Excel, and other AR-related IT tools (essential/advantageous). Education : Graduate degree in accounting or finance (essential). Languages : Advanced in English and Portuguese (essential). Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas, and exploring opportunities. Let’s pursue progress and discover extraordinary together. At Sanofi, we provide equal opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity, Equity, and Inclusion actions at sanofi.com ! #LI-LAT #LI-HYBRID #J-18808-Ljbffr