Were Hiring: IT Platforms Engineering Solutions Engineer II Remote | 46 hrs/week | Rotating Shifts | Join Teleperformance, a global leader in customer experience, and bring your expertise in virtualization technologies to our IT Platforms Engineering team! Key Responsibilities: -Level 2 support for platforms (Citrix, AVD, w365, Secure Browser, Linux Endpoint, Monitoring) -Troubleshoot and maintain Windows/Linux, Active Directory, DNS, DHCP, and virtual environments -Implement platform components, manage incidents, apply changes, and ensure SLA compliance -Collaborate with senior engineers to improve infrastructure, support deployments, and enhance security -Provide technical assistance, document infrastructure, and support platform transitions to virtualization Requirements: -Degree in IT (focus on Virtualization Technologies - Desirable) -English proficiency B2 (written and spoken) -Experience with Windows client support, Active Directory, DNS, DHCP, remote desktop, Linux -Familiarity with CI/CD pipelines, OSI model, security, and monitoring Preferred Certifications: AZ-900, AZ-140, MCSA, VMware, ITIL, CCNA, CCA-V/N, Citrix Cloud & NetScaler Tech Skills: Powershell | Python | Bash | VMware/Hyper-V/Azure/Nutanix | RestAPI | ControlUp | Nerdio Conditions: -Remote work -Rotating shifts (46 hrs/week) -Competitive salary + potential bonuses Apply now and be part of a global team that drives innovation in platform infrastructure!