Liferay is a B2B enterprise software company with over 1,000 employees across the globe. We are a recognized provider of enterprise open source technologies, helping businesses worldwide solve complex digital challenges. We provide our platform, Liferay DXP, combined with cloud capabilities, analytics, and commerce features to reduce time to market and foster innovation. Our clients include Airbus, US Bank, Honda, and Desjardins. About this Role We seek an Engagement Manager for our Professional Services team who thrives in a fast-paced environment, managing complex projects, and serving as a key link between clients and Liferay. Your role is to ensure clients have an excellent experience and receive top-quality service. Key Objectives - Deliver client projects within scope, schedule, and requirements - Coordinate with multiple teams from proposal to completion - Handle client escalations, facilitate discussions, and resolve conflicts - Schedule and lead regular meetings - Provide status updates to clients and internal teams - Participate in resource planning for projects - Respond promptly to client needs to ensure satisfaction - Collaborate with sales during proposals - Work with project managers across the full project lifecycle - Explain solutions to clients, emphasizing value - Engage in agile processes, clarify requirements, and gather feedback - Own assigned tasks and ensure their completion Required Qualifications - Bachelor's degree or equivalent experience - Strong prioritization, organization, and time management skills - Excellent communication, presentation, and interpersonal skills - Ability to monitor progress, report, and resolve issues - Proven ability to deliver projects and value to customers - Experience leading distributed, cross-functional teams - Familiarity with agile software development lifecycle - Fluent in English and high proficiency in Spanish What We Offer - Benefits: Health care, food card, kindergarten assistance, gym membership, and additional perks like transport card, parking, or vouchers - English lessons (2 hours/week) - Opportunities for responsibility and professional growth - Continuous learning and training - Positive, collaborative culture - International and diverse environment focused on people - Work at a leading open source company with an active community - A competitive salary package