Job Title: Account Coordinator – Corporate Groups Location: Medellín Colombia Work Type: Hybrid Schedule: Full-Time - Monday to Friday Contract Type: Permanent About the Role: We’re seeking an experienced and proactive Account Coordinator to support corporate group operations within a dynamic commercial environment. This role is central to managing administrative tasks related to commercial contracts, acting as a vital liaison between external agents/agencies and internal teams. The Account Manager ensures timely, high-quality service delivery and supports ongoing client relationship growth through strategic collaboration and operational excellence. Key Responsibilities: - Oversee administrative management of commercial contracts and group conditions. - Serve as the point of contact between agents, agencies, and internal commercial/operational teams. - Track and manage group requests, modifications, and renewals. - Maintain strong documentation and compliance with Service Level Agreements (SLAs). - Identify process improvement opportunities and collaborate to implement innovative solutions. - Partner with the Account Manager Supervisor to uncover and support business development opportunities. - Ensure consistent communication and alignment across all stakeholders. Qualifications & Skills: - Strong analytical mindset with a detail-oriented approach. - Exceptional verbal and written communication abilities. - Proven collaborative spirit with a commitment to team success. - High adaptability in dynamic environments. - Fluent in English (spoken and written); Portuguese is a plus. - Effective multitasking and prioritization capabilities. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Experience in customer service, marketing, or healthcare industries is advantageous. - Organizational awareness and demonstrated collaborative intelligence. ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees. At ttg, “We believe in making a difference One Person at a Time,” ttg OPT