David Kennedy Recruitment is working with a leading tech company who is looking to recruit a Control Room Operator to join their team in Bogota, Colombia. Position: Control Room Operator Location: Bogota, Colombia Employment type: Full-time Work model: on-site Benefits: base salary DUTIES AND RESPONSIBILITIES: - Oversee and verify all studio activities to ensure they align with organizational standards, facilitating seamless operations. - Ensure the studio environment and equipment are fully operational and meet required standards. - Quickly address and resolve table calls to minimize any disruptions to gameplay. - Uphold and enforce company game standards during all live sessions to ensure consistency and quality. - Record and report any operational incidents or discrepancies, ensuring accurate and thorough documentation. - Assist CRO Specialists, Shift Managers, and team leaders with operational tasks to promote efficiency and effectiveness. - Keep current with all procedures, rules, promotions, and game strategies to ensure adherence to company guidelines and standards. REQUIREMENTS: - Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication - Minimum of 1 year of experience in the live/online casino industry. - Solid understanding of games and operational procedures. - Proficient in PC usage and Microsoft Office applications. - Previous experience in a supervisory or management position is a plus. - Knowledge of live casino technology or control room systems would be considered advantageous. BENEFITS: - Competitive salary - Private health insurance from day one - International work environment - Opportunities for career development - And many more!