E2E PPM Bogota, D.C., Capital District, ColombiaJr. Product System AnalystE2E PPM Bogota, D.C., Capital District, ColombiaGet AI-powered advice on this job and more exclusive features.E2E is a Smartsheet Silver Channel Partner and consulting firm specializing in product system administration and business solutions implementation. We empower forward-thinking organizations through innovative process improvement, product administration, seamless technology implementation, and strategic consulting.Our mission is to help businesses enhance operational efficiency and deliver tailored, scalable solutions that align with each client's unique goals.ROLE SUMMARY:E2E is seeking an entry-level Jr. Product Systems Analyst to support the day-to-day product sys tem administration and maintenance of Smartsheet-based accounts for enterprise clients. This role centers on license true-up management and user data integrity, ensuring our client environment remains stable, scalable, and audit-ready.You will collaborate with Sr. Analysts, Developers, and Solution Consultants to support product system enhancements and to lead ongoing product management, reporting, and governance activities across our growing portfolio of client accounts. Ideal candidates are detail oriented, process driven, intellectually curious and eager to grow within a fast-scale, tech enabled consulting firm.KEY RESPONSIBILITIES:License and Cost ManagementTrack, assign per client's direction, and monitor user licenses across client organizationsMaintain records of license usage, reallocation, and cost center alignmentIdentify and escalate discrepancies in user provisioning or cost allocationUser Administration and License OperationsManage license provisioning, user assignments, and cost allocation dataMaintain user hygiene through naming standards, permission alignment and duplicate cleanupSupport onboarding and offboarding workflows for different user types per the User Subscription Model (USM)Proactively monitor system data to flag any misalignments or irregular access patterns and avoid unwanted additional charges due to True-UpReporting and GovernanceMaintain reporting workspaces and dashboards related to account health, user activity, and system governanceEnsure all system changes comply with client specific policies and internal quality standardsAssist in the implementation of access protocols, user permission structures, and scheduled user auditsProject Support and DocumentationSupport the technical configuration of client environments during onboarding, platform transitions, or plan consolidation efforts, especially when multiple Smartsheet accounts need to be unified into a single enterprise systemParticipate in planning meetings and scrums to break down requirements into executable technical tasksDocument configuration logic, update history, and account system architecture for internal traceabilityTraining, Certifications and Platform EnablementComplete Smartsheet University training tracks and certifications aligned to client project needsSupport the documentation and delivery of internal enablement sessions on platform features and configuration best practicesStay informed on new product releases, beta features, and usage best practices from Smartsheet's Product section within the Channel Partner PortalBecome a subject matter expert in the Product section of the Smartsheet Channel Partner Portal, including enablement assets, feature guides, and technical documentationQUALIFICATIONS:Bachelor's degree (or final year student) in Industrial Engineering or a related engineering fieldStrong analytical and structured problem-solving skills with the ability to break down complex issues and define actionable solutionsExcellent interpersonal and English communication skills, confident working with both clients and internal teams (C1 level preferred)Genuine interest in technology tools that support process improvement, automation, and project managementCommitment to learning Smartsheet and becoming proficient in its use for enterprise level system configuration, license operations, and process automation (prior experience is a plus)Familiarity with spreadsheets, data analysis, or business process tools is an advantage; experience with the Microsoft 365 suite, Gantt chart tools such as Microsoft Project, and diagramming tools like Visio is desirableHighly organized, curious, proactive, and self-directed in learning and executionWHAT YOU'LL GAIN:Practical experience in core business operations and client service deliveryExposure to the inner workings of a growing company and its cross functional teamsDevelopment of key professional skills in communication, coordination, organization, and client engagement. You will gain hands-on experience in technical documentation, process mapping, system analysis, project planning, and cross functional collaboration, all within a real-world consulting environmentExposure to international work environments, collaborating with clients and teammates across the United States, Mexico, and ColombiaA supportive and collaborative team environment that values curiosity, growth, and proactive engagementGreat working conditions, including flexibility, a hybrid-friendly setup, and direct mentor ship from company leadershipClear professional development pathways across every revenue stream and department at E2E PPM, ensuring aligned growth opportunities as you advanceSeniority levelSeniority levelEntry levelEmployment typeEmployment typeContractJob functionJob functionInformation TechnologyIndustriesBusiness Consulting and ServicesReferrals increase your chances of interviewing at E2E PPM by 2xSign in to set job alerts for "Junior System Analyst" roles.Bogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 2 days agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 10 hours agoBogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 2 days agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 2 days agoBogota, D.C., Capital District, Colombia 2 months agoBogota, D.C., Capital District, Colombia 4 weeks agoBogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 3 days agoANALISTA DE SOPORTE (INVENTARIO TECNOLÓGICO) SSC CHBogota, D.C., Capital District, Colombia 6 months agoBogota, D.C., Capital District, Colombia 3 days agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 2 days agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 3 months agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 2 days agoBogota, D.C., Capital District, Colombia 1 year agoBogota, D.C., Capital District, Colombia 18 hours agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 week agoWe're unlocking community knowledge in a new way. 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