Join our team as a Customer Service Representative for incoming calls for various restaurants! 🌟 Horario: Dispo de 9am a 9pm. 45 horas a la semana, dos días off y dispo de lunes a domingo What you'll do: Provide exceptional service to customers by resolving inquiries related to different restaurants. Identify the root cause of customer queries and determine the best solution. Troubleshoot technical issues with products. Use CRM tools to investigate queries, document interactions, and facilitate replacements. Respond to customer inquiries via phone, email, and text, updating internal systems. Assist customers during installation with clear instructions and guidance. Maintain deep product knowledge to effectively address customer queries. Exhibit a positive attitude and enthusiasm, contributing to a collaborative team environment. Demonstrate excellent attendance and teamwork skills. What you need: Strong desire to help and take responsibility for resolving customer situations. Ability to ask detailed questions to identify solutions. Proven track record of excellent attendance and teamwork. Passion for providing exceptional service. If you're highly motivated and passionate about delivering outstanding customer service, we encourage you to apply. Join our team and help us provide excellent support to restaurants and their customers! 🚀