4 days ago Be among the first 25 applicantsEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.We are looking for a Senior Cloud Platform Support Engineer to join our high-powered team.As a Senior Cloud Platform Support Engineer, you will be part of a dedicated team providing 24/7 support for customer platforms in public clouds. You will play a key role in managing cloud operations, troubleshooting systems, and ensuring high availability for our clients.If you are passionate about cloud technologies and enjoy solving complex problems, we invite you to apply.ResponsibilitiesManage Event, Incident, Problem and Change Management processesSupport customer environments in public clouds (~1000 hosts), consult customers on technical aspects of installation, sizing, scaling, availability, etc.Collaborate with technical and management personnel all over the world, participate in major incident handling (bridge) callsProvide system troubleshooting and problem-solving for applicationsAutomate daily routines through scripting languagesBuild Infrastructure as Code and automate configuration managementConduct vulnerability assessments and resolve identified gapsMaintain a knowledge base of supported tools and team processesRequirements3+ years of experience as a Systems Engineer or Systems Administrator on Linux and Windows platformsProficiency in scripting languages such as Bash, Python, and PowerShellCloud experience in AWS (VPC, EC2, Lambda, S3, RDS, Route53, ACM, IAM, CloudWatch, Config)Solid theoretical knowledge of computer networks including OSI model and TCP/IP stackExperience in maintaining web/app middleware for Java applicationsStrong troubleshooting skills across networks, systems, and applicationsGeneral knowledge for WAF, DDoS and Penetration test toolsExperience with systems and applications performance tuningExperience with Git, BitbucketAbility to work both individually and within a teamGood multi-tasking skillsStrong communication skills in English, at or above a B2 proficiency levelNice to haveCloud experience in AzureExperience in writing scripts/templates/playbooks for automating cloud infrastructure, configuration management and application deployments (e.g., AWS CloudFormation, Puppet, Ansible, Terraform)Knowledge of cloud practices and patterns (Load Balancing, Auto-Scaling, Monitoring, Zero Downtime, Security)Understanding of CI/CD principles and ITIL best practicesExperience with containerized applications using Docker and KubernetesWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionBusiness Development, Information Technology, and EngineeringIndustriesSoftware Development, IT Services and IT Consulting, and Media and TelecommunicationsReferrals increase your chances of interviewing at EPAM Systems by 2xSign in to set job alerts for “Cloud Support Engineer” roles.Bogota, D.C., Capital District, Colombia 3 months agoBogota, D.C., Capital District, Colombia 12 hours agoBogota, D.C., Capital District, Colombia 5 days agoDevOps Engineer - (Remote multiple locations)Medellin, Antioquia, Colombia 22 hours agoDevOps Engineer Career Opportunities at Dev.Pro - 01Bogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 2 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr