We’re hiring: Intake Assistant (On-site | Medellín) Why this role matters You’ll be the first contact for every new client, making sure their information is complete, accurate, and ready for our legal team. Your work keeps cases moving and clients informed from day one. What you’ll do Open new client files and enter data in our portal. Send contracts for e-signature and check that all paperwork is complete. Coordinate doctor referrals and appointment scheduling. Follow up with clients, attorneys, medical providers, and insurers to gather missing details. Keep tidy digital records and provide clear status updates to clients. What you bring Experience in intake, customer service, or admin support (legal or insurance setting is a plus). Strong attention to detail and solid time-management skills. Clear, confident communication in English (B2–C1). Ability to juggle tasks and meet deadlines. What we offer Base salary COP 2,860,000 + performance bonus COP 400,000. Permanent contract, Monday–Friday | 8 a.m.–5 p.m. (U.S. daylight time). 100 % on-site at our Medellín office. Opportunity to grow with a dynamic, bilingual team.