**Description** ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. **What makes ARRISE different?** - We’re more than a company—we’re a community of over 6,000 driven professionals, with offices across Gibraltar, Canada, Colombia, India, Malta, Romania, Serbia, UAE and beyond. - We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere. - We don’t just build products—we build opportunities, invest in our people, and foster growth at every level. **What you would be doing**: - Quickly resolving any game or staff incident. - Foster seamless collaboration with members of the floor supervisors team, the operating control room team and others, enhancing communication and teamwork. - Monitoring the operational quality, safety and inspecting the studio’s equipment. - Conduct regular checks on dealers and shufflers to ensure their presence during designated shifts and maintain an accurate attendance record. - Monitor and assess the appearance of staff members, ensuring they adhere to the established dress code. - Supervising dealers’ and shufflers’ activity and rotations. - Proactive approach; - Effective collaboration and strong communication skills. - Good verbal and written command of English. - Previous experience on a similar position would be considered an advantage. - Basic computer skills. We are excited to find YOU!