Analista Senior de Gestión de Clientes | CSM Join to apply for the Analista Senior de Gestión de Clientes | CSM role at Accenture Colombia We are seeking a Senior Client Management Analyst | CSM to focus on client and partner engagement, driving sales opportunities through deep knowledge of technological solutions such as modern workspaces, data and BI, applications and infrastructure, and business applications. The key responsibilities include: Securing new clients in cloud solutions, maximizing upsell and cross-sell opportunities. Presenting cloud solution value propositions to clients. Providing technical information about products tailored to client needs. Positioning competitive offers and solutions based on identified requirements. Conducting technical feasibility assessments and developing commercial proposals. Exceeding targets for new net revenue and sales pipeline. Responsibilities: Drive sales opportunities with clients and partners, leveraging deep knowledge of technological solutions. Ensure acquisition of new clients in cloud solutions, maximizing upselling and cross-selling. Present cloud solution proposals to clients. Provide technical product insights based on client needs. Position competitive offers based on client requirements. Evaluate technical feasibility and develop commercial proposals. Meet or exceed revenue and pipeline targets. Core Competencies: Manage a high volume of accounts; perform upselling, cross-selling, and activate existing and new accounts. Take full sales responsibility (0-100%) for the portfolio or territory, including opportunity generation, pipeline progression, closing, and post-sale account management. Retain and grow revenues within accounts. Understand our partners' business objectives and turn data into compelling stories and actionable ideas to help them succeed. Collaborate with sales teams to develop, maintain, and strengthen relationships. Track, analyze, and communicate key quantitative metrics and business trends internally to leadership. Required Skills: At least 2 years of full-cycle B2B sales experience; full sales responsibility (0-100%) for the portfolio or territory. Advanced/bilingual English proficiency. Empathy and goal-oriented sales aptitude. Exceptional interpersonal, written, and presentation skills. Proven track record of exceeding quotas. Strong phone presence with experience making numerous calls daily. Proficiency in productivity tools and web presentation software. Excellent listening and presentation skills. Proficiency in MS Office and Salesforce. Adaptability to evolving client needs and quick learning ability. Desired Skills: Previous inside sales experience with emphasis on outbound and inbound calls. Experience in quota-based sales impacting performance, quota achievement, and promotions. Specific knowledge of software and cloud technology industries. University degree preferred. #J-18808-Ljbffr