(.NET Core MVC Applications) L2 Technical Support Consultant (Colombia) 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Passionate about the world of tech? What if you had a chance to be part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a L2 Technical Support Consultant and thrive in a multicultural and multilingual environment while working from home. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Here's what you will do: Answer support calls and document issues or requests in the feedback log. Attend daily meetings with developers to stay updated on app changes. Assist in testing new releases, document bugs, and report them. Monitor feedback logs for new input daily. Reproduce reported issues and document steps. Assist in preparing requirements for enhancements after discussions with management. Communicate with developers and other departments to troubleshoot issues. What you need to succeed: Excellent English communication skills (at least C1 in spoken and written). Over 2 years of experience with .NET Core MVC Framework. Technical troubleshooting skills. A QA mindset and strong attention to detail. Ability to reproduce issues. Customer-oriented attitude and responsibility. Excellent interpersonal skills. Great plus: Degree in computer science or IT. Benefits and perks include: Flexible schedule and remote work. Inclusive international environment. Compensation in USD. Bonuses for referrals. Paid training and probation. Work-life balance. Supportive management focused on your growth. Opportunities for self-development. About us: SupportYourApp is a Support-as-a-Service company providing secure technical and customer support for tech companies worldwide. Operating since 2010 with 8 hubs globally, we value diversity and treat our team with care and respect. Send your CV in English highlighting your skills! Visit: www.supportyourapp.com Disclaimer: We are an unbiased multinational company committed to equal opportunity regardless of race, sex, religion, or other characteristics. #J-18808-Ljbffr