Job Opening: Customer Service Representative - Clock In / Clock Out Support **Location**: Medellín, Colombia ( On-site) About the Role We’re looking for **customer service professionals** to join our Team, supporting employees with clock-in/clock-out systems. If you’re a recent graduate with technical studies or at least **1 year of experience in Tech Support**, this is your chance to grow in a conceptual, fast-paced environment. Full training will be provided. **Responsibilities**: - Assist users with clock-in/clock-out issues and inquiries - Troubleshoot basic system-related problems - Ensure accurate documentation of interactions - Collaborate with internal teams to resolve timekeeping discrepancies **Requirements**: - **Minimum 1 year of experience in customer service**: - Technical or vocational studies (preferably in systems or administration) - Strong English skills (B2+ level or higher) - Conceptual thinker with attention to detail - Excellent communication and problem-solving abilities - Willingness to learn - training provided Tipo de puesto: Tiempo completo Pregunta(s) de postulación: - Do you have at least one year of customer service experience? - Are you available to work on-site in Medellín - Can you communicate fluently in English (B2+ or higher)