Telecom Project Lead We are seeking a proactive and results-driven telecom project lead to oversee the execution of end-to-end VoIP and ISP projects, ensuring timely delivery, quality standards, and high client satisfaction. Key Responsibilities: - Manage the full lifecycle of VoIP, ISP, and network deployments across multiple clients and locations. - Develop detailed project plans, track milestones, and adjust schedules as needed to meet deadlines. - Lead cross-functional teams, including field technicians, provisioning, engineering, and support teams. - Act as the primary point of contact for clients throughout the project lifecycle, handle escalations, resolve technical delivery issues, and ensure client satisfaction. - Collaborate with ISPs, hardware vendors, and third-party tech partners to ensure smooth project execution. - Ensure service delivery aligns with SLAs, quality standards, and operational goals, standardize and continuously improve delivery processes, documentation, and workflows. - Drive onboarding of new services and ensure a smooth transition from installation to support. - Provide regular updates to leadership and stakeholders regarding project status, risks, and key performance indicators (KPIs). - Maintain accurate project documentation within project management (PM) and CRM systems. Requirements: - 3–5 years of experience in telecom project management and/or service delivery. - Proven ability to manage technical rollouts at scale—multi-site VoIP, ISP, or network installations. - Strong organizational, leadership, and client-facing communication skills. - Experience coordinating with ISPs, VoIP providers, and field service technicians. - Familiarity with networking concepts (e.g., firewalls, routers, switches). - Demonstrate fluency in both written and verbal English, participate in meetings, write emails, and collaborate effectively with U.S.-based teams. - Familiarity with U.S. work culture, time zones, communication expectations, and accountability standards is required. Opportunity Landscape: - Exceptional growth opportunity to make a significant impact while supporting multiple companies. - Chance to build a strong professional reputation working with high-performing leadership teams. - Performance-based bonus and profit-sharing opportunities. - Competitive salary and dynamic company culture. This role offers exceptional growth opportunities, competitive compensation, and a chance to build a strong professional reputation. If you're a results-driven telecom project lead looking for a challenging role, apply now!