Foundever is a global leader in customer experience (CX), with more than 170,000 team members around the world. In Colombia, we have over 25 years of experience and a team of 8,500 bilingual associates, delivering solutions for more than 750 globally recognized brands. ⸻ We’re Hiring: Tech Support Agents Join a global technology company that transforms the consumer experience through digital solutions for major brands. ⸻ ️ Main Responsibilities: * Handle support via calls (66%), emails, and chats (33%) * Assist with the initial setup of new stores * Follow up on support tickets and ensure customer satisfaction ⸻ Requirements: * English level B2 or higher * High school diploma completed * Knowledge in (WLAN, VLAN, IP, MAC ADDRESS, HTTP, and VPN), technical support, and digital tools. * Must be 18 years or older and live in Bogotá * Availability to work 44 hours per week (full-time) ⸻ We Offer: * Permanent contract with full legal benefits * two days off per week * Fully paid training * Job stability and professional growth in a solid company Foreigners must provide PPT and passport #J-18808-Ljbffr