Indefinite - Full time - 11011, Bogotá, Bogotá, Colombia - IT **PayRetailers** is a payment gateway designed to handle mass online payments to the Latin American market. The company combines local markets expertise with payment technology enabling global merchants to successfully expand their business into high growth, emerging markets while eliminating the many operational complexities of managing cross-border payments. Our strategy has created a differentiated model in the payments landscape. We bear out our business with the highest levels of quality, whether locally or globally. We are looking for an** IT Operations Engineer** to be based in our offices in Bogotá. **Job duties and Responsibilities**: - Have an background in cloud environments Azure and/or AWS. - Knowledge of service oriented architectures SOA. - Demonstrable experience in working with micro-services architectures (MSA). - Lead the incident calls during critical issues and ability to run technical analysis of a problem. - Enthusiastic team player of Application Operations IT area by providing L2 support including 24x7 coverage. - Have experience in supporting Disaster Recovery exercises. **Experience and Qualifications**: - Experience working with REST APIs and tools like Postman and/or Insomnia. - Ability to identify improvements and optimization inside standard processes. - Good knowledge of ITIL service management processes - Spanish fluency is a must and also business English. - On call support or working outside office hours will be required. - University degree in Computer Science, Information Systems, Computing Engineering or similar education. **What we offer**: - Competitive salary! - Opportunities to grow within a company in hypergrowth stage - Private health insurance covered by the company - At least one day of home office per week! - Free language classes - Individual development plans - Excellent work environment and good collaboration ✌️ - Free coffee/tea, fruits and snacks from the company