Company Description We are a Digital Product Engineering company that is scaling rapidly! We build products, services, and experiences that inspire, excite, and delight. Our work spans across all devices and digital mediums, with a global team of over 19,000 experts across 33 countries. Our culture is dynamic and non-hierarchical. We are seeking talented new colleagues to join us! Job Description We are looking for an experienced Level 3 (L3) Site Reliability Engineer (SRE) to support our business-critical SaaS applications. Key Responsibilities: Provide L3 support across the full stack, including infrastructure, backend, and frontend, before escalation to the engineering business unit. Automate SRE tools to enable proactive L3 support, aligned with our monitoring strategy. Work effectively under business pressure for mission-critical applications. Communicate effectively with L1, L2, engineering teams, product managers, leadership, and end-users during troubleshooting. Qualifications Must-have Skills: Kubernetes (Expert), Terraform (Expert), Github Actions, Shell Scripting, AWS. Experience with incident and problem management. Experience working with multitenant applications. Strong understanding of networking concepts (TCP/IP, DNS, Routing, etc.), including VPCs, subnets, firewalls, load balancing, TLS, and SSL. Experience with CI/CD pipelines (e.g., Jenkins, Github Actions) and version control. Proficiency with monitoring and logging tools such as Grafana, Prometheus, Loki, or ELK stack to analyze resource utilization, application performance, and issues. Experience with AWS services, particularly EKS, serverless architectures, message queues, and various databases. #J-18808-Ljbffr