Head of Support – Bogota, Colombia (National) Join or sign in to find your next job Join to apply for the Head of Support – Bogota, Colombia (National) role at Relief Web Head of Support – Bogota, Colombia (National) 3 weeks ago Be among the first 25 applicants Join to apply for the Head of Support – Bogota, Colombia (National) role at Relief Web Get AI-powered advice on this job and more exclusive features. Colombia Head of Support – Bogota, Colombia (National) Organization - Geneva Call Posted 4 Jul 2025 Closing date 31 Jul 2025 Department: External Relations and Support Services – Finance Duty Station: Bogota, Colombia Contract Type: Full-time (100%) Mission Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect by Armed Groups and De Facto Authorities (AGDAs) for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access. Role Under the supervision of the country director and the technical supervision of functionals lead in HQ, the Head of Support is accountable for efficient management of all support functions: Finance, HR, IT, Donor Relations, Procurement, Administration, Logistics, Service (such as guards, drivers and cleaners). The position holder is accountable for compliance with local legislation and Geneva Call’s policies and procedures Work Relations While the Country Director is the direct line manager of the Head of Support, S/he also reports to Head of Finance and Head of HR at HQ as technical line managers. Duties And Responsibilities Finance - Lead in the development of annual country and project budgets and donor financial reports and submit to Country Director for review and approval. - Identify and report on financial trends, working collaboratively with the CD to produce options/scenarios/corrective action plans that ensure ongoing financial stability for the Country Program. - Oversee all financial accounting matters, including maintenance of the general ledger, balance sheet, receipts, payments, and payroll requirements. - Oversee the cash flow requirements of the program, liaising with Geneva Call HQ to facilitate cash transfers. - Manage the effects of exchange rate fluctuations between local and contract currencies, highlighting upcoming issues early and identifying mitigating strategies. - Oversee the financial management of partner delivery contracts. - Lead on audit matters. - Manage and review the monthly accounts closing process for the program, ensuring HQ deadlines are met. - Lead on conducting monthly BVAs for all projects in collaboration with program team and flag under/overspent to CD. Human Resources - Resolves HR matters in coordination with HR team, promoting good management practices and the code of conduct. - Ensures compliance with Geneva Call’s code of conduct and its policies. Participates in investigations. - Develops and manages the country HR team, in collaboration with the HR Coordinator at HQ. - Develops management capacity at country level. - Responsible for performance management in-country: ensures managers set objectives and complete a mid-year and year-end review with their team members. Builds capacity of managers and ensures the process is followed. - Manages and reviews the monthly leave tracking and payroll reporting cycle for national staff to ensure that any issues are flagged and followed up on a timely basis, and payroll deadlines are met. - Develops, monitors and reviews the national HR framework to ensure compliance with local legislation, based on legal advice. - Responsible for duty of care in country, in close collaboration with the global focal point at HQ. - Ensures completeness of the staff database on a monthly basis. - Ensures a smooth joiner- and leavers process, in alignment with the global process. - Participates to the monthly HR global connects. - Implements new policies and processes, in collaboration with HQ. - Engages in annual HR projects and priorities, in collaboration with HR function at HQ Donor Relations - Ensures organizational policies, procedures, and practices align with donor requirements, including grant agreements, reporting standards, and regulatory guidelines. - Oversees the preparation and submission of timely, accurate, and comprehensive donor financial reports, including financial statements. - Facilitates donor audits and implement mechanisms to identify, assess, and mitigate risks related to donor compliance, safeguarding the organization’s credibility and funding continuity. - Provides guidance and training to internal teams on donor compliance requirements, ensuring consistent adherence across departments and project cycles. Procurement - Ensures that procurement actions are carried out in line with policies and procedures, and donor requirements, maintaining the right levels of procurement, appropriate controls and accountability, ensuring best value for Geneva Call. - Provides technical guidance to the program senior management. - Develops and updates program procurement plans to ensure timely procurement. - Manages the end-to-end procurement process, in line with GC procurement procedures and in collaboration with Procurement at HQ.` Administration & Logistics & Service - Ensures visa and travel requests are supported on time. - Ensures proper filing and completeness of all documents. Supports audits. - Supervises and manages the service staff. IT - Assesses needs and manages the procurement of IT assets following the guidance of the Head of IT at HQ. - Ensures the correct usage of the IT systems. Requirements Education (Essential) - Masters or Bachelors degree in finance or Business (specialized in finance) with a professional accounting qualification, as well as experience in human resources. Experience (Essential) - 8+ years of relevant work experience with increasing responsibilities in a similar role. - Experience of overseeing complex financial planning, monitoring, forecasting and reporting Experience (Desirable) - Experience in working and living in complex security environments Job related competencies - Leadership experience: minimum 4 years and a team of minimum 4 direct reports. - Effective financial management skills including risk management. - Experience in HR. Organizational competencies - Understanding and respect for humanitarian principles and the organization’s vision, mission, and confidentiality. - Flexibility and adaptability. - Collaborative, team-oriented, and solutions-oriented approach. Languages - Full Professional proficiency in Spanish and English (written and spoken) Additional Information - Testing and interviewing will be used as a form of screening. - Initial appointment is subject to satisfactory professional references. - Additional background checks may be required. Why join Geneva Call? This role offers the opportunity to shape policies that protect civilians in conflict zones, contribute to life-saving humanitarian initiatives, and work at the forefront of international legal advocacy. If you are passionate about making a tangible impact in some of the world’s most challenging contexts, we look forward to your application. Applications: Please submit your CV and cover letter by 31st July 2025 through the link below: How to apply CLICK HERE TO APPLY Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate. Geneva Call consists of many diverse nationalities, cultures, languages, and opinions. Geneva Call is an inclusive working environment for all staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation, and gender identity. Job details Country - Colombia City Bogota Source - Geneva Call Type - Job Career category - Administration/Finance Years of experience - 5-9 years Share - Share this on Facebook - Share this on X - Post this on Linked In Seniority level - Seniority level Director Employment type - Employment type Contract Job function - Job function Other - Industries International Affairs Referrals increase your chances of interviewing at Relief Web by 2x Get notified about new Head of Support jobs in Providencia, San Andrés and Providencia, Colombia. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr