**Senior Infrastructure Engineer** **Location: Bogota, Colombia** **Model of Work: Hybrid** Are you excited by challenges? Do you enjoy working in a fast-paced, international, and dynamic environment which contributes to drive the energy transition? Then now is the time to join Quorum Software, a rapidly growing technology & professional services solutions company and industry leader in energy transformation. Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the energy industry. Throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies. **Overview** Energy Components Global Solutions is a product suite developed by Quorum for the Oil and Gas industry. It monitors business processes for the production, transport and sales of oil and gas, and facilitates collaboration between license holders in oil fields around the world. Quorum also offers Industry standard for oil companies’ operations of personal transport, logistics and safety. **Responsibilities** - Build, operate and support Quorum cloud environments - Respond to support requests via tickets and collaboration tools within response time SLAs - Troubleshoot performance degradation or loss of service as time critical incidents - Building customer solutions, leveraging automation and delivery mechanisms for efficiency and scalability - Ownership of issues, including collaboration with other teams and escalations - And other duties as assigned. **Requirements**: - Application Server support - Analyze production issues to determine root cause and provides fix recommendations to the development team - AWS - Deep understanding of AWS Global Infrastructure and key services - AWS Infrastructure monitoring and management - AWS service/product experience/understanding - AWS CloudWatch, AWS GuardDuty, EC2, RDS, ELB, AWS Config, CloudFront - Scripting and Automation - Competence using lambda, CloudFormation, Terrraforms, Ansible - Experience in Powershell/Python/Yaml scripting - Design and implementation - Training and Certifications - Understanding of ITIL - Proactive and have practical approach to implementation for all theoretical Information Security / Quality models. - Is able to challenge pre-set standards across organization with leadership while collaborating with everyone. Is able to take everyone together to achieve goals. - Has same values as Quorum values - Fluent in English, both written and verbal **Preferred Skills** - AWS Certifications - Knowledge of configuration & integration of tools like Datadog, PagerDuty - Knowledge of Wildfly - Working in shifts 24x7 and on-call - Process compliance as per SOC2 requirements **Additional Details** **_ Please Submit your CV/Resumé in English_** **About Quorum Software** **Diversity Statement**: At Quorum, we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other characteristics that make us unique. We have a DEI committee focused on Culture, Advocacy and Talent, have company-wide Unconscious Bias training and more. - Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._