Job Description - Restaurant Waiter/ess (Server) (HOT0BLVE) Job Number: HOT0BLVE Work Locations Hilton Bogota, Carrera 7 No. 72-41, Bogota A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. What will I be doing? As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. You will need to have extensive knowledge of menu offerings and perform the following tasks: Manage guest queries in a friendly, timely, and efficient manner Serve alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for residents and non-residents Ensure comprehensive knowledge of the menu and all products Maintain well-stocked mis-en-place at all floor stations Follow correct reporting procedures if faced with issues Ensure Food and Beverage orders are of a high standard and delivered promptly Practice Hilton grooming standards, including uniform dress code, cleanliness, and personal hygiene Comply with hotel security, fire regulations, and all health and safety legislation What are we looking for? A Waiter/ess (Server) working for Hilton is committed to delivering high-quality customer service and working collaboratively with team members. To succeed in this role, you should demonstrate: A commitment to excellent customer service Flexibility to adapt to various work situations The ability to work independently or as part of a team Preferred qualifications include: Experience in Food and Beverage service or related industries Knowledge of Food Hygiene Regulations What will it be like to work for Hilton? Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels and resorts to extended-stay and mid-priced hotels. For nearly a century, Hilton has provided exceptional service, amenities, and value to travelers worldwide. Our mission is to "fill the earth with the light and warmth of hospitality," and our dedicated team members are at the core of this vision, creating remarkable experiences every day. #J-18808-Ljbffr