Job summary We are looking for a Bilingual Customer Service Representative to support a U.S.-based law firm from our Bogotá office. If you have experience in medical facilities, insurance, auto policies, or HIPAA compliance, we want to hear from you Responsibilities - Be the first point of contact for clients via phone/email. - Handle sensitive information with confidentiality and HIPAA compliance. - Coordinate with medical providers and insurance companies. - Support case follow-ups and client satisfaction. Qualifications - English level: C1 – excellent, both written and spoken. - Background in customer service (medical, insurance, or legal industries preferred). - Empathy, professionalism, and strong communication skills. - Ability to work on U.S. Eastern Standard Time (EST). Location Office near Parque de la 93, Bogotá D.C. Work modality On-site in Bogotá Benefits - Weekends off - Join a dynamic international legal team and make an impact About the company Executel is a trusted outsourcing partner, connecting top-tier talent with U.S.-based companies. Our focus is on delivering professional staffing and innovative recruitment solutions for multiple industries. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora