Senior Financial Analyst, Customer Solutions FP&A; Every day our employees help nearly 300 million people around the world solve the most common and uncommon tech issues. We’re a company that takes pride in not only helping people protect, connect and enjoy the latest tech, but also in giving our employees opportunities to grow their career and be successful. Reporting to the Manager, Customer Solutions FP&A;, the Senior Analyst will be responsible for managing regional costs and forecast for Colombia, Latam and some specific international operations. **Essential Duties and Responsibilities**: - Prepare weekly and monthly financial/operational reports and ad hoc financial analysis. - Own and maintain the financial model for Colombia and LatAm operations, and manage its continuous development and improvement. - Manage and own the month-end process in support of Hub FP&A; deliverables. - Connect regularly with other teams to update and maintain operating metrics and labor forecasts across the lines of business. - Consistently coordinate and collaborate with key business partners, in order to communicate new opportunities for the business as a whole. - Work with team members and other stakeholders to develop the Annual Operating Plan. - Effectively communicate with business partners through verbal and written channels in both English and Spanish. **Requirements**: - Proficiency in Microsoft Excel and aptitude in financial systems. - Strong problem-solving skills, strong attention to detail, intellectual curiosity, and organization. - Thorough commitment to deadlines, continuous improvement, and consistent customer support. - Leadership qualities expected: unquestioned **Integrity** in business practices and interpersonal relationships; **Courage** to do what is right and challenge the status quo; **Humility** and the willingness to be challenged, accept opposing points of view, and learn from others; **Empathy** and respect, recognizing both the struggles and contributions of all team members; and **Ownership** of all aspects of your area of responsibility. - Ability to work with and manipulate large datasets is a must. - Fluent in English. - Experience with financial systems a plus (e.g. Hyperion, DAX, OneStream), as well as any data analysis software. - 3+ years of experience in Finance, Accounting, or similar roles.