**Position**:Customer support Associate **City**:Medellín **Schedule**: Availability Monday to Friday 7:00 am - 7:00 pm. **Job description**: **Responsibilities**: professional manner, ensuring accuracy and attention to detail. - Maintain a high rate of isolved client retention by delivering superior customer service and addressing client inquiries effectively. - Conduct research and resolve client inquiries, providing prompt and accurate solutions. - Appropriately escalate complex issues for clients and participants, following our standard operating procedures. - Participate in customer service training programs to enhance your knowledge and skills, enabling you to deliver exceptional support. Tipo de puesto: Tiempo completo Sueldo: $2.500.000 - $2.800.000 al mes Pregunta(s) de postulación: - From 1 to 10, what is your english level? - Do you have experience in customer service? Idioma: - inglés (Obligatorio)