Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you. **Responsibilities**: - Manage/own operational relationship with key payments partner in Latam, driving their roadmap and outcomes to create best in class customer experiences for our customers - Partner with the PMs, Product, and Tech to drive innovation and constantly improve the user experience. - Support launches of new payment options and partner onboarding - Manage and develop external/internal channels to operate 24x7x365 support and payments system processes - Maintain knowledge of industry best practices, trends, and performance benchmark - Contribute requirements and insight to create world class products and processes to operate a global online payment platform - Identify operational gaps in new offerings and set operational requirements for new projects - Performing ad hoc analyses and provide recommendations as requested - Onsite role **Requirements**: - 5+ years’ experience in a similar role - Experience with either a payments processor, issuing bank and/or fintech payments company is strongly preferred - 5+ years experience in similar role/ experience Program Manager - Great influencing and negotiation skills - Ability to prioritize critical work and manage expectations, deal with interruptions, and meet deadlines in a fast paced and growth orientated environment - Strong work ethic, good judgment, initiative and attention to detailAbility to understand how the business operates and the commercial upstream and downstream activities - Strong research, critical thinking, problem-solving skills and analytical skills - The ability to represent the company and brand excellently - Knowledge and interest in the world of Binance and cryptocurrency is a plus - English and Spanish Business level or native **Working at Binance** - Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities - Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless - Tackle fast-paced, challenging and unique projects - Work in a truly global organization, with international teams and a flat organizational structure - Competitive salary and benefits - Flexible working hours, remote-first, and casual work attire Learn more about how Binancians embody the organization’s **core values**, creating a unified culture that enables collaboration, excellence, and growth. Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.