You are an experienced engineer looking for a new challenge? We're creating award-winning software for Fortune 500 brands and startups across various industries. Our people-first culture has earned us multiple Best Place to Work awards. We rank among the leaders in application development, AI/ML and Linux environment. If you're looking for a place to grow, make an impact and work with people who care, we'd love to meet you. Job Responsibilities - Monitor systems daily and escalate issues as needed; - Be part of a team that provides 24×7 on-call support for critical SaaS events; - Document issues and remediation steps; - Create monitors in EKS/K8S ecosystem; - Deploy to EKS/K8s cluster using Terraform and Helm; - Learn and maintain existing infrastructure running under Docker Swarm; - Improve existing infrastructure health by implementing checks and scripts; - Maintain deployment code; - Automate manual tasks; - Implement new technologies in our Cloud Infrastructure; - Collaborate with other teams to provide high level of support; - Apply customer focus when planning deployments; - Work closely on solutions with Support, Customer Success and Migration teams; - Perform RCA and take corrective actions; - Create alert-related actions after investigation; - Handle environment-specific requests; - Identify automation requirements. Requirements - 2+ years of experience; - Datadog working experience; - AWS Cloud Engineer hands-on experience; - EKS/Terraform/Helm knowledge; - Docker and Docker Swarm experience; - AWS IAM roles understanding; - AWS resource logging and monitoring experience; - Linux environment familiarity; - Bash and/or Python scripting proficiency; - Web technologies like REST APIs understanding; - Monitoring solutions like Grafana and Prometheus experience; - Excellent oral and written communication skills; - Customer-facing communication skills; - SaaS product support experience; - APIs, Databases, Systems Architecture and Design understanding; - DevSecOps implementation experience; - Upper-Intermediate English level. What We Offer - Professional growth opportunities; - Competitive compensation packages; - Selection of exciting projects; - Flextime schedule options. About Us We value our employees' professional journey and strive to create a supportive work environment.