Job Title: We are seeking a skilled professional to fill this role. "> Role Description This is a highly rewarding position where you will be responsible for managing various client relationships. Your primary objective will be to collect outstanding debts while maintaining excellent customer service standards. "> Main Responsibilities: - You will respond promptly to client inquiries, providing timely resolutions to their concerns. - Your analytical skills will be utilized to identify and resolve complex issues affecting cash flow. - Effective communication and negotiation skills are essential in securing payments from clients. - Proficiency in creating and analyzing reports related to collections and accounts receivable is crucial. - You will maintain accurate records of client information using designated software programs. "> Requirements: - A bachelor's degree or equivalent is preferred, along with relevant work experience in the collections field. - Strong organizational skills, prioritization abilities, and basic negotiation skills are required. - Candidates should possess conversational English language proficiency. "> Additional Notes: - Grade: 8 - Location: Medellín metropolitan area "> Full-time, internal position available at our company. We strive to create an inclusive workplace environment.