**Role: Professional Services Consultant - Core & Edge and WAN Automation** **Location: Colombia** **About the Position**: This role is a full-time post-sales position on-site and remote, working as part of a wider Juniper Professional Services team. This role will require 10% travel. **What is Juniper Paragon Automation Platform?** **Responsibilities: - Work in a consultative manner with customers, sales, customer services, and systems engineering to the scope and deliver Professional Service projects. - Run requirements and scoping workshops with customers, delivery partners, and sales. - Involved in significant network deployments, implementation, and migrations. Produce design, validation, and migrations plan. - Evaluate customer networks for performance, scalability, and security and provide recommendations to customers about improvements to network configurations and topologies to prevent problems before they occur. - Develop in-depth technical knowledge of the Juniper Networks Routing product line, i.e., Paragon Automation, PTX, MX, vMX, and ACX-series equipment. - Work with the internal Juniper Networks technical teams for placement of products and feature improvements for reliability, availability, and serviceability. - Work closely with colleagues and customer personnel to help test, design, and plan for new products and features deployed. - Support networks in the early stages of deployment - Ensure that PS aspects of engagement follow engagement and delivery processes, working closely with the appropriate Project or Program Manager - Provide appropriate training (Knowledge Transfer workshops) to Juniper Networks partners and customers. - Develop strong relationships with the customer's technical management and teams. - Participation in requirements gathering workshops, discussions, and meetings with Customer’s Design, Test, and/or Engineering Teams - Reviewing customer-provided (technical) information - Providing input related to ‘best practices in design, implementation, and/or migration planning, and validation & verification testing - Taking ownership of or assisting with creating assessments, High-Level Design, and Low-Level Design. Test Plans, Implementation, and Migration plans - Providing customers with input related to recommended configurations and parameter values for Juniper equipment - Assisting with migration planning and support to minimize impact and downtime - Tracking and reporting of issues found during testing, Implementation, and migration - Working with customers across different zones. **Must have Skills**: - Expert communication and interpersonal skills. - The mature “customer first” focus - Strong design experience. - Commitment to delivering a remarkable customer experience. - Familiar with Juniper Paragon Automation SDN controller or similar SDN controllers of other vendors. - Knowledge of Container-based Microservice architectures - Familiar with container-based Cloud Management Platforms (Kubernetes & OpenShift) - Excellent hands-on planning capabilities in TCP/IP, MPLS, QoS, Traffic Engineering, IGP, BGP, and Internet peering/exchanges. - Strong knowledge of IP-related protocols, including IS-IS, OSPF, BGP, RSVP, LDP, QOS solutions, and IPv6 standards/protocols - Sound knowledge in Service Provider background. - Hands-on experience with Linux servers and network services (DHCP, SNMP, FTP, TFTP, DNS, NTP). - Experience with at least one programming language. Python is preferred. Should be able to use a programming language to write basic scripts. (e.g., log parsing, sending API requests, automating everyday tasks) - Should have Network Automation Domain knowledge - Good Knowledge of REST APIs, XML, YAML, JINJA & YANG, and Ansible - Effective consultancy, planning & communication skills, excellent interpersonal skills, ability to work on multiple projects and manage customers appropriately. - Fluent in **English and Spanish **and possess excellent written and verbal communication skills.**Desirable Education and Experience**: - 8+ years’ experience in the telecommunications industry - Bachelor or Masters in Computer Science, Software Engineering, or similar discipline **Desirable Skills**: - JUNOS skills and hands-on and planning capabilities with MX Series, PTX Series, EX and ACX Series products.