- Provide technical support to employees, troubleshooting hardware, software, and network issues. - Manage IT infrastructure, including workstations, servers, and cloud-based applications. - Maintain and update IT policies, security protocols, and system documentation. - Assist with software installations, upgrades, and system integrations. - Work with vendors and third-party providers to resolve IT issues efficiently. - Salesforce Development & Administration: - Customize and develop Salesforce solutions, including workflows, automation, reports, and dashboards. - Perform Salesforce configurations such as object creation, field updates, and security permissions. - Develop Apex triggers, Lightning Components, Visualforce pages, and API integrations. - Maintain data integrity by managing import/export processes and duplicate resolution. - Train end-users and support adoption of Salesforce best practices. Job Type: Full-time