Job Description: Job Posting Title: Accounts Payable Subject Matter Expert (1 YEAR - FIXED TERM) - Location: Bogotá, Colombia- Type of Contract: PermanentAbout us: - From Arthur Guinness to Johnnie Walker, our business was founded on people of excellent character, and in 250 years, nothing’s changed. We’re the world’s leading premium alcohol company. Our brands are industry icons. And our success is thanks to the strength of our people, in every role. It’s why we trust them with our legacy. And it’s why we reward them with the career-defining opportunities that they deserve. Our ambition is to build the best-performing, most trusted, and respected Consumer Products Company in the world. To achieve these, we need the world’s very best people.- Feel encouraged? Then this may be the opportunity for you.- About the position: - The STP Accounts Payable Subject Matter Expert Senior is acting as the first point of escalation for the markets and suppliers regarding any STP issues, they work closely with Requestors, suppliers, and other STP Service Delivery Teams to ensure all STP issues are proactively picked up, resolved or channeled to the relevant GDBS team for resolution. - This role is in charge to organize daily tasks among the teams, guiding specific problem resolution, consolidating issues by the market in order to provide improvement plans, and focusing on reducing manual activities and increasing efficiencies. the addition this APSME Senior will be responsible for building, deploying, improving, and sustaining fit-for-purpose Source to Pay compliance process and related services that deliver business value enabling Diageo to be the best every day everywhere. - 1. Acting as the first point of escalation for the markets and key suppliers for STP issues - 2. Developing a team of language guides in Spanish and Portuguese. - 3. Build active and positive relationships with key suppliers, users, and Procurement collaborators. - 4. Supervise timely and accurate resolution of queries and service requests flowing in for the designated region. - 5. Drive the team to continuously focus on user experience and ownership of issues. - 6. Support PTP controls, cero fails among STP, and adhere to the standard methodologies among the team. - 7. Provide potential solutions and create decision support materials for the leadership teams to improve performance. - 8. Handle partner concerns and high-priority issues. - 9. Provide inputs to improve cycle time for service request resolution. - 10. Enable the team to go above and beyond time resolution. - 11. Support regular discussions with key suppliers and markets to enable proactive issue resolution. - 12. Chip in ideas, energy, passion, and support for the continuous improvement of the Source to Pay process. - 13. Provide input to monthly Service Review calls and ensure main critical metrics consistently meet the target. - 14. Act as a process expert, assist with supplier and requestor compliance issues and ensure front-end users follow the right processes. - 15. Highlight any potential process and knowledge gap, and ensure proper resolution. - 16. Demonstrate high ownership over STP processes and their financial impact. - 17. Provide support that facilitates the accurate, efficient, and timely setup and approval of purchase orders - 18. Supervise Purchase Order housekeeping for the whole LAC in agreement with the Requestor for SAP Pos. - 19. Handle the PO Lifecycle of all SAP Pos for all LAC. - 20. Owner to handle and address Parked and Blocked actions to complete the PtP process properly. - 21. Supervise the Aging of open items in GRNI accounts, next to the GRNI specialist among LAC. - 22. Review the write of/reversal proposals as per circumstances. - About you: - Bachelor’s degrees such as but not limited to, BCom, BBA, BBM- - Handle SAP ERP FI and MM Modules- - Demonstrated ability in a computerized accounting department of a large, reputable commercial organization- - Strong customer service skills- - Customer care and team-playing skills- - Confirmed experience in building, developing, and sustaining relationships with key collaborators- - Internal controls awareness- - Can do attitude in aiming for solutions taking business requirements in consideration- - Huge understanding of accounts payable process- - Strong Experience in Invoice processing- - Strong Experience in payment processing- - Great Understanding of accounting- - Excellent communicative and influencing capabilities in taking care of team members- - Spanish, English, and Portuguese knowledge.Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with