TECHNICAL CUSTOMER SUCCESS MANAGER | (QB834)

Sólo Para Miembros Registrados


Job summary We are seeking a skilled Technical Pre-Post Sales Manager to join our Customer Success department. This role is pivotal in bridging the gap between sales and customer success, ensuring seamless onboarding and exceptional customer experience. Qualifications - 3+ years of Hands-on experience with network infrastructure (troubleshooting routers, switches, firewalls) and hypervisors (deploying VMware, Hyper-V, etc.) – Mandatory. - 3+ years working with Linux-based and Windows-based systems. - Working with cloud platforms (AWS, Azure, GCP) is a strong plus. - Experience in negotiation, procurement, and contract management is a plus. Responsibilities - Lead pre-sales activities for prospects, including technical deployment sessions, initial onboarding, and POC kick-offs, while providing support to the sales team. - Serve as the main point of contact for our customers post-sale, conducting technical onboarding sessions, quarterly reviews, and driving adoption and retention. - Identify and facilitate up-sell and cross-sell opportunities to maximize customer value. - Engage in remote, customer-facing interactions to deliver exceptional service. Skills - Professional proficiency in English (written and oral) - Full-time position. This position is remote. - USA EST working hours with flexibility. - Passion for working in a dynamic, customer-facing environment. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora

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