We are seeking a senior professional to lead our Smart Automation team in Colombia. The ideal candidate will have a strong background in automation and operations, with experience in leading cross-functional teams and driving business strategies. Responsibilities will include: - Leading and overseeing Smart Automation / Operations in Colombia ensuring business strategies, plans and initiatives are executed/delivered in compliance with governing regulations, internal policies and procedures - Driving team effectiveness, supporting the development team, removing roadblocks, and evolving the end-to-end product while helping the teams build up compliant agile practice, be flexible and leading using hybrid methodology - Leveraging broader bank relationships, systems and knowledge to deepen client relationships - Defining and managing projects to implement core RA program capabilities, aspects of the operating model, RA standards or measure adherence to RA Standards - Ensuring the development team delivers according to the initiative's vision and goals by guiding it throughout the product lifecycle, facilitating daily scrums, managing product owner's expectations, tracking development project status and documenting key decisions - Keeping team members accountable, resolving any conflicts within the teams, capturing retrospectives and supporting a culture of continuous improvement and shared practices - Demonstrating strong leadership, fostering team collaboration and engagement that leads to effective results, greater customer satisfaction while enabling teams members to thrive This is a challenging role that requires a mature, diplomatic approach, ability to balance competing or conflicting goals of various departments/stakeholders, and strong communication skills. Required qualifications include: - Bachelor’s Degree in engineering, with a minimum of 5 years of professional experience (7 or more and Post-secondary degree desirable) - Understanding of core banking processes and systems/experience in financial services industry - 3+ years of experience with Power Platform - 3+ years of people Management experience and/or leading large cross-functional/cross-regional teams on major organizational projects, preferably in an agile work environment - Certified Scrum Master with working experience leading scrum teams and/or project/program Management experience with a strong understanding of agile project management principles and practices Key Responsibilities Key responsibilities include: - Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader bank relationships, systems and knowledge - Defines and manages projects to implement core RA program capabilities, aspects of the operating model, RA standards or measure adherence to RA Standards - Ensures the development team delivers according to the initiative's vision and goals by guiding it throughout the product lifecycle, facilitating daily scrums, managing product owner's expectations, tracking development project status and documenting key decisions - Keeps team members accountable, resolving any conflicts within the teams, capturing retrospectives and supporting a culture of continuous improvement and shared practices Requirements Requirements include: - Bachelor’s Degree in engineering, with a minimum of 5 years of professional experience (7 or more and Post-secondary degree desirable) - Understanding of core banking processes and systems/experience in financial services industry - 3+ years of experience with Power Platform - 3+ years of people Management experience and/or leading large cross-functional/cross-regional teams on major organizational projects, preferably in an agile work environment - Certified Scrum Master with working experience leading scrum teams and/or project/program Management experience with a strong understanding of agile project management principles and practices Benefits GSGlobales offers a positive work environment, competitive benefits and opportunities for growth and development. Location Colombia: Bogota: Bogota ],